FAQs


When will my order be shipped?

All orders are shipped 7-10 business days.

When will my preorder be shipped?

Preorders are shipped by 6/3/2022.

Any items ordered with a “Preorder” item will be shipped with same order.

If you would like your item shipped before the preorder pleas email us!

Do you ship to me?

We currently ship within the US. International shipping is not available at this time.

USPS Priority mail is the carrier for all orders.

I put in the wrong address for my order.

If you realize you’ve put the wrong address for your order/pre-order before it has been shipped, please email us immediately. If your item has already been shipped, unfortunately we cannot make the correction.

Refund Policy.

All sales are final. If you’ve received a damaged item, you must contact us within 3-days of your item being received. Contact us via the contact form or email us directly at info.properaesthetics.live